Wednesday 3rd February 2021

DNS information [SEWAN] Unexpected disturbances - 03.02.2021

****** UPDATE ******

Beginning: 03.02.2021 – 11.01 AM

Ending: 03.02.2021 – 12.59 AM

Impact: 3starsnet.com DNS resolution impossible

 

Dear customer dear partner,

After an intervention from our DNS supplier, our DNS resolution xxx.3starsnet.com is back to normal. The propagation may take few extra minutes to be populated.

Our operational team is now analyzing how this could happen, and will take all the necessary measures.

Please accept all our apologize for the inconvenience.

 

Sewan Technical Team


Beginning: 03.02.2021 – 11.01 AM

Ending: on going

Impact: 3Starsnet.com DSN unreachable

 

Dear customer, dear partner,

 

since this morning, our DSN xxx.3starsnet.com is no longuer available.

This has an impact on on 3starsnet.com is not accessible.

Neverthless, you can access to all your service on xxx.sewan.be

VOICE:

V1: sip.3starsnet.com => 85.119.188.3

V2: voip.3starsnet.com => 188.66.8.19

V3 => 188.66.8.42

V5 => 188.66.8.22

WEB INTERFACES:

V1: https://web.3starsnet.com/ => https://web.sewan.be/

V2: https://portal.3starsnet.com/ => https://portal.sewan.be/

V5: https://sbcng.3starsnet.com/ => https://sbcng.sewan.be/

Porting tool: https://porting.3starsnet.com/ => https://porting.sewan.be/

  

Your credential remains unchanged, but if you have your paswords stored on your web browser, you may have to log again.

  

Best regards;

SEWAN technical team