Past Incidents

****** UPDATE 16.03.2021 - 12.00AM ******

Since 12.00AM today, we can notice that all EDPnet internet lines are back up.

We suspect a DNS issue, but were not able to gather an official confirmation.

Best regards SEWAN Technical Team

Beginning: 16.03.2021 – 10.09 AM

Ending: On going

Impact: Disturbances on EDPnet internet services

Dear customer, dear partner,

Please note that since 10.09 AM today, we have noticed important disturbances on EDPnet internet lines.

So far, we did not receive any information from their side confirming our suspicions. If you may use their internet services, you may be subjected to these disturbances out of our control.

Best regards SEWAN Technical Team

Beginning: 08.03.2021 – 5.00 AM

Ending: 08.03.2021 – 6.30 AM

Internal ref: DTCAB-1684

Impact: None

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on 08.03.2021 as from 5.00AM on our cluster of database servers.

This operation has as main objective to increase the resilience of our network, by increasing capacity of our DB cluster.

During this timeframe, no impact is foreseen.

No intervention is needed from your side.  

Best regards;

SEWAN Technical Team