Past Incidents

Sunday 27th November 2022

No incidents reported

Saturday 26th November 2022

No incidents reported

Friday 25th November 2022

No incidents reported

Thursday 24th November 2022

No incidents reported

Wednesday 23rd November 2022

No incidents reported

Tuesday 22nd November 2022

No incidents reported

Monday 21st November 2022

No incidents reported

Sunday 20th November 2022

No incidents reported

Saturday 19th November 2022

No incidents reported

Friday 18th November 2022

General communicate service [SEWAN] General information - 18.11.2022

Beginning: 18.11.2022 – 08.30 AM Ending: 18:11:2022 - 09.30 AM

Impact: Call to mobile

Dear customer, dear partner,

We had troubles calling mobile numbers. The issue was found on a external route and adapted.

Best regards;

SEWAN technical team

Thursday 17th November 2022

[SEWAN] Technical maintenance - 17.11.2022, scheduled 2 years ago

Beginning: 17.11.2022 – 10:00 PM

Ending: 18.11.2022 – 01:00 AM

Internal ref: DTCAB-3417

Impact: none

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on SEWAN DNS/TR069 routing. The goal of this project is to route the DNS/TR69 out of internet.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Mobile service [SEWAN] Unexpected disturbances - 17.11.2022

Beginning: 17.11.2022 – 08.00 AM Ending : 17.11.2022 - 03.30 PM

Impact: Provisionning is delayed, no porting possible

Dear customer, dear partner,

Please be informed that we currently have issues with the Proximus provisioning. All porting are delayed. We apologize for the inconvenience this outage may cause.

Best regards;

SEWAN technical team

Wednesday 16th November 2022

No incidents reported

Tuesday 15th November 2022

No incidents reported

Monday 14th November 2022

No incidents reported

Sunday 13th November 2022

No incidents reported