Beginning: 30.12.2020 – 3.44 PM
Ending: 30.12.2020 – 4.16 PM
Impact: General VoIP disturbances
Dear customer, dear partner,
Yesterday afternoon, we experienced a general disturbance on our VoIP network due to one of our media gateways which encountered a problem with its kernel module.
This resulted in large delays in call setups, overloading the UDP buffers and eventually also limiting registrations.
As a mitigation, we’re splitting of the registration part of the routing part, this should make sure we don’t lose registrations when something happens on the routing part, and inverse.
All our apologize for the problems this may have caused.
Best regards;
SEWAN technical team
